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The Process 

    Home > Information / Referral > The Process

The Process  

 

1.     Clients in need of emergency assistance or information and referral services can contact Catholic Charities.

2.     Due to staffing resources, walk-ins are seen only if they have no access to a telephone, are in need of emergency food or are *homeless.

3.     It is critical that the individual making the request be the person who is in need. Friends and/or relatives cannot make the call for you.

4.     You will be asked to leave your name, phone number, purpose of your call and a time when you can be reached.

5.     An information and referral specialist will return your call within two to three business days. 

*Homelessness is identified as someone without any type of permanent shelter. Staying with relatives, friends or in a shelter or a motel does not qualify as homeless.


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